Do not respond to correspondence asking for your credit card number, expiration date, CVV or password/OTP details. Banks or your card issuer will never ask you for this information. Whenever you receive such emails, calls, SMS, etc., let your card issuer know about them. • Send self-certified KYC documents by email to kyc.renewal@sbicard.com only from your registered email ID. (If you would like your email ID to be updated in our records, please share your request with contactchange@sbicard.com.) • Log in to your account on www.sbicard.com and upload the self-certified documents by clicking on “Submit KYC documents” in the “My Accounts” section To view your billing cycle and due date, please follow these steps:-Login -> Dashboard – > Select credit card -> last billing date or payment due date will be indicated in the card summary. To change the billing cycle, please write to us at sbicard.com/email or call us in our helpline. Email Declaration: The e-mail declaration will be delivered to your registered e-mail address within 3 calendar days of the date of generation. If you do not receive your statement by email, please check your junk/spam folder as the email address from which the statement is sent may have been identified as junk/spam by your email server. For Gmail users, you`ll find the Main/Update/Promotion/Social Tab in your inbox. Know how to cancel your credit card: Knowing how to cancel your card is just as important as knowing how to use it. If you decide to close a credit card, make sure that all payments have been made and that there are no unpaid fees. Avoid closing cards that still have an outstanding balance that needs to be removed or those that make up a significant part of your credit history. Cancelling these cards will affect your credit score.

Be vigilant and carefully check your credit card/SMS transaction alert statements for suspicious transactions. If you ever notice an unwanted transaction, report it immediately. Click here for a detailed account on do`s and don`ts related to your credit card security. Physical declaration: Physical declarations will be sent and delivered within 10 calendar days from the date of creation of the declaration via the available delivery method. Z.B. Kurier/ Post. If you have not received your monthly credit card statement, please verify that the address you provided in our records is correct. You can do this by logging into sbicard.com Online and going to “My Profile” and then clicking on the “Address” section. Please check the registered communication address with us.

Send your media-related requests to Corporate.Communications1@sbicard.com you can immediately download the 24-month statement in PDF format from our sbicard.com website. It`s free. Be a smart SBI card user and get the most out of your card When you apply for a loan or credit card, the lending company/issuer will first check your credit score to determine if you are eligible to claim the loan or get a credit card. Here are the three credit card statement modes: Alternatively, you can also log in to Chatbot ILA with your online account user ID and password and subscribe to an electronic statement to receive a statement via email. Write to us at www.sbicard.com/email or call our phone support number to log in using the e-statement feature, and the monthly bank statements will be sent to your registered email address each month. The credit score is a 3-digit number that represents your credit history based on your credit behavior. The credit score is between 300 and 900. A high score implies a good credit history. A score below 600 is bad, while ideally a score of more than 750 is the best. Ensure the security of your credit card, PIN number, card expiration date, CVV (security code) by any means.

Please also do not share your one-time password (OTP) with anyone. Always have your current contact number updated to make sure transaction notifications are received. If you are travelling abroad, please stay informed of the benefits you can enjoy in case of lost or stolen card, such as. B card insurance plans and emergency card replacement services. In case of change of address, please update it online. Click here to view the demo and learn how to change the address online. If your address does not change, please write to us at sbicard.com/email or call us at the helpline at 39 02 02 02 (local STD code) or 1860 180 1290 Please note that original statements are only issued once for a specific billing period. Thereafter, only a duplicate for this billing period is issued based on the customer`s request.

Keep your credit card, CVV and phone support numbers separate and, in case the card is lost or stolen, inform your card issuer immediately and have the card blocked. There is no charge if you download a duplicate statement from sbicard.com. See Q3. to learn how to download a duplicate return from the website. Understand responsibilities: If your card has multiple users, you should learn about the responsibilities shared by secondary users. If you have requested additional cards, understand the additional responsibilities that come with them, para. B example who manages cards, pays bills and debts, etc. Credit cards give you a lot of power and if you follow some important mantras about their use, you can use them well. The billing date/cycle is the date on which your credit card billing is generated each month.

The payment due date is the date on which the payment must be credited to your credit card in order to keep your card account up to date and avoid the collection of late fees. The payment due date for a given month is communicated via monthly statements and SMS notifications. If you do not receive your electronic return within 72 hours, we may ask you to check the spam and junk folder in your mailbox, as it has been found that due to certain security filters enabled by various service providers, electronic account statements are automatically transferred to additional folders. Always log in to your credit card account from a secure, malware-free computer. Create a strong password (combination of capital letters, numbers, and special characters) for your credit card`s online account and don`t share your password with anyone. Simply send a “DSTMT XXXX MM” SMS from your registered mobile phone number to 5676791, where XXXX is the last four digits of your credit card and MM is the required billing month. .